What Swell can access
When you provide a URL, Swell can read:- Publicly available page text and HTML content
- Image metadata and image URLs embedded in the page
- Structured content that does not require authentication to view
What Swell cannot access
Swell will not retrieve or attempt to retrieve:- Pages that require a login or any form of authentication
- Paywalled or gated content
- Private or internal pages not accessible to the public internet
Safety limits
Swell enforces request safety rules to protect your infrastructure and prevent misuse:- Requests to private-network destinations — including
localhost, loopback addresses, and internal IP ranges — are automatically rejected - Requests that would follow unsafe redirects to non-public destinations are blocked
Working with linked images
When a page Swell fetches includes image URLs, Swell can reference those images in the conversation and in drafts. Whether a specific image is usable depends on whether it is publicly accessible at the time Swell fetches the page — images behind CDN authentication, signed URLs, or access-controlled storage may not be available.Review extracted content before using it
Web content fetched by Swell is treated as untrusted input. Swell may misread, misinterpret, or incompletely capture content from complex or heavily scripted pages.Always review any facts, figures, or brand details that Swell extracts from a website before including them in a campaign. Correct any inaccuracies in the conversation before asking Swell to draft from the fetched content.